Doubletree By Hilton San Juan, San Juan - Reviews, Room Options & Prices 2025

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About the Hotel

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

The 4-star Doubletree By Hilton San Juan stands in Santurce, home to the Puerto Rico Museum of Art with its neoclassical building and sculpture garden. The hotel features a tropical courtyard, sparkling outdoor pool, modern spa, and complimentary 24-hour business center.

Heritage-Inspired Modern Rooms

Contemporary rooms at Doubletree by Hilton blend Puerto Rican heritage with modern amenities. Each accommodation includes a High Resolution LED TV, coffee brewer, mini-fridge, in-room safe, plush robes, and complimentary Wi-Fi.

International Dining Options

Café Pierre, the signature restaurant, serves international cuisine with Puerto Rican touches. Silk offers pan-Asian fare from Japan, China, Mongolia, and Vietnam, while Starbucks provides coffee and casual lunch options.

Fitness and Beach

The DoubleTree San Juan maintains a fitness center with cutting-edge group fitness programs. Guests access a beach club with lounge chairs, umbrellas, and towels, plus bicycle rentals.

Central San Juan Location

Located less than a kilometer from the beach and Puerto Rico Museum of Art, the hotel sits near Calle Loíza's trending restaurants and mixology bars. Historic Old San Juan attractions like El Morro are within a 12-minute drive.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Roll Shower Wheelchair Accessible

Max:

2 persons

15 m²

Bed options:

1 King-size bed

room details

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Corner King Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

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High Floor King Room

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

San Juan800 m

Airports

Fernando Luis Ribas Dominicci (SIG) 5.2 km

Luis Munoz Marin International (SJU) 8.2 km

Train

Sagrado Corazon Station 1.7 km

Underground

Sagrado Corazon Metro Station 1.7 km

Hato Rey 2.5 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Excellent Fitness Center

“I visited the fitness center twice and was pleasantly surprised with everything they had. From free weights, several treadmills and ellipticals, to a standing weight machine and TRX straps, this place had it all and was very well-kept.” view full review

Good Breakfast

“Breakfast was good—fresh, delicious, and beautifully presented, all served with friendly and attentive service. I couldn't have asked for more to start my day!” view full review

Refreshing Amenities

“The bathroom amenities were just right for my stay! I had everything I needed for a refreshing experience, and the water pressure in the shower was excellent. I loved the design and cleanliness.” view full review

Beautiful and Comfortable Room

“From the moment I stepped into my room, I was impressed! It was clean and beautifully designed, making for an incredibly comfortable stay. I slept amazing, which was a big bonus!” view full review

General

No smoking on site
Internet access
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling
Billiard tables
Table tennis
Yoga class
Sports trainer

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Direct dial telephone
AM/FM alarm clock

Location

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

Map view

105 Avenida De Diego, San Juan, Puerto Rico, 00914-2038

City landmarks

Market

La Plaza del Mercado de Santurce

790 m

Square

La Placita de Santurce

840 m

22 Av. Ponce de Leon

Luis A. Ferre Performing Arts Center

740 m

Condado

1.2 km

Museum

Museum of Art Comtemporary of Puerto Rico

1.4 km

San JuanPuerto Rico

Condado Lagoon

2.1 km

Beach

Ocean Park Beach

2.7 km

1054 Ave Dr Ashford

Plaza Ventana del Mar

1.6 km

Square

La Placita

840 m

Church

Stella Maris Roman Catholic Church

710 m

Park

Plaza Antonia Quinones

770 m

Museum

Contemporary Art Museum

2.7 km

Avenida Las Americas

Parque Dr. Jose Celso Barbosa

1.9 km

1904 Calle Loíza

Electroshock

610 m

plaza near Casa Blanca

Monument to Eugenio Maria de Hostos

1.4 km

San JuanPuerto Rico

Santurce

1.1 km

1310 Ashford Ave

Freshmart Condado

700 m

1 Calle San Gerónimo

Fort San Jeronimo

2.5 km

Beach

Playa Ocean Park

1.3 km

Ashford Avenue

1.5 km

Store

Color Conspiracy Tattoo Gallery

650 m

1415 Avenida Juan Ponce de León

Central Artes Visuales

680 m

69 Calle Cervantes

Casa Ashford

670 m

San JuanPuerto Rico

Ocean Park

2.7 km

Park

Central Park of San Juan

3.5 km

Nearby

Museum

Museum of Art of Puerto Rico

410 m

Calle Loiza

140 m

Store

SuperMax

80 m

Park

Parque del Indio

540 m

58 Calle Taft

Luca

490 m

Restaurants

Cafe Pierre

20 m

Avenida de Diego #105

Bebo's Cafe

280 m

1600 Calle Loiza Condado

Silk

110 m

105 Avenida de Diego DoubleTree by Hilton San Juan

piola pizzeria artesanal

160 m

1503 Calle Loiza

Cafe Marquesa

320 m

110 Calle Del Parque Santurce

El Viejo Almacen

180 m

1503 Calle Loiza Frente Al Hotel Doubletree

Fairy Cakes

270 m

1602-1606 Calle Loiza

Cafe Tintan

290 m

1603 Calle Loiza Cii

Nonna Cucina Rustica

400 m

103 Calle San Jorge

Kamoli Cafe & Boutique

420 m

1706 Calle Loiza

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.8

Location

9.2

Service

8.6

Dining

7.2

4.5/5 based on 3527 reviews

#8 of 63 hotels in San Juan based on Tripadvisor

Dick

United States, March 2025

6.0/10

I had a good stay at Doubletree By Hilton San Juan, with a few highlights and some drawbacks. The staff was friendly and helpful, really making me feel welcome. I enjoyed the comfortable room and the convenient location in Condado, but I found the pool to be quite small and the breakfast buffet a bit overpriced for what it offered.

Rooms

8.0

My room was clean, comfy, and had all the essentials like a fridge and microwave. Though it was on the smaller side, the firm mattress provided a good night's sleep.

Service

10.0

The staff members were great! Receptionists like Peter, Sugeil, and Juan Ortiz really stood out with their really good service, making my stay even more enjoyable.

Location

9.0

I loved the location in the Condado area. It was a short walk to the beach, restaurants, and a 24-hour supermarket right across the street, making it super convenient.

Dining

6.0

The breakfast was decent but not worth the price at over $50 for two people. I found a much better breakfast at Bistro Cafe in Isla Verde for the same cost.

Facilities

7.0

While the amenities like housekeeping and dry cleaning were good, the small pool was a bit disappointing. The resort fee felt high given the limited facilities.

Howard

United States, March 2025

6.2/10

I had a wonderful stay at the Doubletree by Hilton in San Juan. The staff were genuinely friendly and always helpful, enhancing my experience. While there were some minor hiccups with the room cleanliness and a couple of service issues, the overall ambiance and amenities, like the pool and beach shuttle service, made my trip enjoyable.

Rooms

8.0

My room was spacious, clean, and equipped with everything I needed, from a microwave to a comfortable bed. However, I did find it a bit on the smaller side for my taste.

Service

9.0

The service was excellent; the staff were knowledgeable and eager to help whenever I needed assistance. It really made a difference in my stay.

Location

8.0

The location is perfect, being just a short walk from great restaurants and bars. However, it is a bit farther from the beach than I expected, though the golf cart service was a nice touch.

Dining

7.0

Dining at the on-site restaurant was average, but the drink specials were good. I might recommend exploring local dining options as well.

Facilities

7.0

The facilities were well-maintained, especially the pool area which provided a nice tropical vibe for relaxation. However, there were minor issues with the cleanliness of my room at check-in.

John

United States, March 2025

5.2/10

I had quite a mixed experience at Doubletree By Hilton San Juan. The location is great, close to the beach and a grocery store, which I appreciated, but I faced some service hiccups that dampened my stay. The pool was small but not overly crowded, and while the room had a comfy mattress, it lacked thorough cleaning before my arrival. Overall, it had its highs and lows, leaving me wanting a bit more from my getaway.

Rooms

7.0

The room was comfortable with a firm mattress and a fridge, but it wasn't cleaned properly before my arrival, which was disappointing.

Service

5.0

While I had some friendly interactions, I ran into issues with the front desk and service wait times, which could definitely be improved.

Location

10.0

The location is fantastic, just a short walk to the beach and close to a 24-hour supermarket, making it super convenient.

Dining

6.0

Breakfast was decent but not worth the $20 price tag. Some meals from the café were tasty but pricier than expected.

Facilities

6.0

The pool area was nice but small, and the beach shuttle service could be better organized. Overall, the facilities met my basic needs.

Phil

United States, November 2024

5.6/10

My stay at Doubletree By Hilton San Juan was largely enjoyable, with excellent amenities and a great location. though I did encounter a few minor issues. The room I initially received was smaller than I expected, and the shower had some upkeep issues. Overall, the staff were accommodating and the atmosphere was relaxing, especially with the beach access.

Rooms

8.0

The room was modern, clean, and comfortable. but the size was a bit cramped, and I had to switch to a larger room during my stay. The bed was comfortable, which made a big difference.

Service

9.0

The staff were very friendly and went above and beyond. especially when they accommodated my late check-out request without extra fees. I appreciated their efforts throughout my stay.

Location

10.0

The hotel's location is fantastic. right between the airport and the port terminal, making it easy for my travel plans. Plus, there was a free shuttle to the nearby beach, which was a real bonus.

Dining

9.0

I enjoyed breakfast at Cafe Pierre, which had delicious options. I particularly loved the charcuterie plate and local specials. The dining experience was a great way to start my day.

Facilities

9.0

The facilities were well-maintained. the pool area was relaxing, and the gym looked good, even though I didn't use it. The golf cart service to the beach was super convenient.

Jerome

United States, October 2024

7.2/10

I had a wonderful stay at the Doubletree in San Juan. The location is perfect, just a short Uber ride from Old San Juan and within walking distance to the beach. The staff provided really good service, always going out of their way to help. I did experience a few minor issues with my room's air conditioning, but overall, it was a great place to unwind and relax before my cruise.

Rooms

8.0

My room was clean and had a mini fridge, which was convenient. However, I found the air conditioning wasn't operating properly, making it a bit uncomfortable at times.

Service

10.0

The service was excellent, with friendly staff like Diane, Harold, and Alejandro who were always ready to help, especially with my lost luggage. They even surprised me with a birthday cake during my stay!

Location

9.0

This hotel is in a fantastic location, close to the beach and Old San Juan. I appreciated that I could easily explore the area on foot or with a quick Uber ride.

Dining

8.0

Breakfast was complimentary and very good, with a great variety. I especially loved the omelettes, though some items felt a bit pricey at $20 each.

Facilities

9.0

The hotel offered solid facilities, including a pool with plenty of sun or shade. I enjoyed the complimentary sun loungers and towels at the beach as well.